Trusted by millions across Bangladesh
Your money iswhere you are
Send, save and manage your money, all in one place.
Open a full bank account from your phone, for free.
WHY CHOOSE UPAY?Why choose
Why choose
upay?
We aim to usher in a new era in the digital financial service industry by keeping your needs at the front and center of everything we do.
Simplicity
Availability
Celebration of Life
Safety
UPAY VISA CARDPay Beyond
Pay Beyond
Boundaries
The UPAY Visa Card brings you a safer, faster and more convenient way to pay everywhere, online and offline. Enjoy a cashless lifestyle with exclusive offers, global acceptance and complete security.
Global Acceptance
Use at millions of Visa merchants worldwide
Online Payments
Shop on your favourite local & international sites
Exclusive Offers
Enjoy special discounts and cashback
Safe & Secure
Advanced protection for your peace of mind
Shop OnlineLocal & International
Safe & SecureAdvanced Protection
OUR SERVICES
OUR SERVICES
Our services are designed to make your regular financial transactions convenient and easy
WHERE TO FIND USWHERE TO
WHERE TO
FIND US
Our upay agents, merchants & customer care are waiting to meet you! We are widely available, covering all 64 districts of Bangladesh. Come find us!
Find upay Near You
64 DistrictsAcross Bangladesh
We are here for you
We are here for you
LET US HELP YOU
LET US HELP YOU
We are always here for you, every step of the way. Have a query and need help? Our team is ready to answer all your questions.
FAQFrequently Asked
Frequently Asked
Questions
Find quick answers to common questions about Upay.
Still need help? Our support team is here for you.
Popular Questions
How do I create an Upay account?
Download the Upay app and follow the registration instructions. For the current account opening requirements, visit the Upay registration service page. Learn more
What documents are required for verification?
Check the current verification requirements in the Upay app or contact the support team before you register. Learn more
How can I reset my Upay PIN?
Follow the official PIN reset instructions. Keep your PIN and OTP private and contact Upay support if you cannot access your account. Learn more
Why has my transaction failed?
Check the transaction status in the app before trying again. If the status is unclear or money was deducted, contact 16268 with your transaction reference. Learn more
What are the charges for sending money?
Charges and transaction limits can change. See the official limits and charges page and review the amount shown in the app before confirming. Learn more
How can I order an Upay Visa Card?
Visit the official Upay prepaid card process page for the current application steps and eligibility details. Learn more
Where can I download the Upay app?
Use the Google Play or App Store buttons on this website to find the Upay app. Learn more
How can I contact Upay support?
Call 16268 or use the support options provided in the Upay app. Learn more